ECHO
24/7 Helpdesk
Answers every enquiry that lands — web, Messenger, SMS — in your voice and your prices. Books what it can, escalates what it should.
Est. 2026 · Enterprise-grade, SME-priced · Angeles City, Pampanga
No two small businesses run the same way, so we don't sell the same thing twice. We start from presets — a website, a few proven automations — and shape a system around your actual process. Agents optional, when you want them.
A local startup,
founded 2026,
building to fit
A local startup, Angeles City, est. 2026. GCash and card, offline-first when the connection drops, staff who learn it in one shift.
Trusted by
Systems we built and still hold — every one of them local.
See what we built →01 — Where we start
Six pieces, every one of them running in a business here today. Take what maps to your operation and leave the rest — each one reworked to your rules. If the job you need is not one of these, we will tell you plainly whether we can build it before you pay anything.

Live availability, deposits and no-show rules — set to your policy.
Best forCourts, clinics, salons, studios, property viewings

Counter and QR orders on one queue. Keeps selling offline, syncs after.
Best forCafés, bars, kiosks, small restaurants

GCash, card and cash in one ledger, with every void and refund kept on record.
Best forAnyone taking deposits, invoices or split payments

Stock moves when a sale happens — in the units you actually count in.
Best forCafés, kitchens, retail, crews holding stock

One record per customer across bookings, orders and messages.
Best forMemberships, packages, repeat-visit businesses
Not on the list
Most builds include something that isn't — a deposit ladder, a commission split, a rota that follows a delivery route. Bring the awkward part; it's usually why off-the-shelf didn't work.
Tell us the awkward part →02 — The agent layer
Every module we build has an agent trained for it — one job, one domain, trained by us rather than prompted into existence. The system runs fine without them. Switch one on and it works inside your data, 24/7, acting only where you allow it.
Live — a normal Tuesday
Everything the agent layer did, in the order it did it. You see this list; you can undo any line on it.
Start free trial →From ₱4,999 per agent per month, cheaper as you add more. Month to month on any DOVA build.
03 — The specialists
We train and keep these ourselves, so they arrive knowing the work rather than learning it on your account. When you onboard, we introduce the ones your build actually needs — by name.
24/7 Helpdesk
Answers every enquiry that lands — web, Messenger, SMS — in your voice and your prices. Books what it can, escalates what it should.
Bookings & scheduling
Holds the calendar. Confirms, reschedules, chases deposits, releases dead holds back to the floor before the slot is wasted.
Smart inventory & supplier outreach
Watches every count against its reorder point, then acts on it — drafts the purchase order, compares supplier prices before committing, and chases the delivery that never arrived.
Payments & collections
Chases unpaid deposits, invoices and balances on your schedule, in your tone, and stops the moment they settle.
Owner’s daily brief
Reads yesterday across every module and writes you the short version: what sold, what slipped, what needs you today.
Custom — built to your brief
The one that doesn't exist yet. Describe the job in plain language — however particular to your business — and Charis is built and trained around it, working on your data like the other five.
Your build decides who you meet. A café that never invoices doesn't need Obol; a leasing office almost certainly does. And if the job you want done isn't on this list, that's what Charis is for.
What a specialist costs →04 — How a build runs
Days 1–3
A shift with your staff, mapping what actually happens — the notebook, the group chat, the workaround everyone knows about. That map is the spec.
Week 1–2
Presets that fit go in; the rest is designed to your map. A booking on the site and one at the counter are the same record.
Week 2–4
A working build in week two, run alongside your current process on real transactions. What doesn't fit gets changed.
Week 4 onward
Training in two sessions. After launch we keep adapting it — new season, new branch, new rule.
05 — Selected work
Two indoor pickleball courts booked $10,000+ of play in their first two months on a system we built. A café runs its counter offline on another. Same studio, nothing reused twice.



An offline smart POS with inventory tracking and supplier ordering built in — and an SDK inside the system, so the build can be extended without us.



Booking site and court system for two indoor courts — live availability, deposits, and both courts bookable together.
Quote to flight schedule to client handover, in one thread.
06 — Credentials
DOVA is founder-led, and the people who write your system trained for it — multiple technical and business programmes completed overseas, plus certification on Tencent Cloud. Small studio, not a small bench.
Founder training
Tencent Cloud — four certifications held, all verifiable by ID

Agent design, knowledge-base configuration, end-to-end delivery
Tencent Cloud · TCY202607011

AI-assisted development workflows and engineering integration
Tencent Cloud · WCB202607049

Enterprise cloud architecture, workload migration, deployment practice
Tencent Cloud · TCE202607030

Contact-centre architecture, API integration, service automation
Tencent Cloud · CCD202607068
07 — Pricing
Built to the standard multinationals pay for, priced for the business down the road. No tiers to decode: ₱29,999 to install, ₱3,750 a month to keep it running and changing — then a per-agent fee only if you put a specialist on live duty.
Installation
One time. Your site and the system underneath it, shaped to how you actually work.
Maintenance
Monthly, from launch onward. Cancel anytime — the code and the data are yours.
Live agents — priced per specialist
Each agent runs 24/7 inside your system, on top of maintenance. The first costs the most; the desk gets cheaper as it fills.
Installation covers a standard build; unusually large operations or multi-branch rollouts are quoted separately. Agents are month to month and can be switched off. Two-week trial on your first specialist, no build commitment.
08 — Staying compliant
Under BIR's current rules, businesses that sell online, use computerized accounting software or are large taxpayers must issue electronic invoices from 31 December 2026. Micro businesses under ₱3 million in yearly sales are exempt for now. We help you get ready, and we work alongside your bookkeeper.
We go through how you sell, your yearly sales and the software you use, then give you a plain answer to take to your bookkeeper.
Clean item lists, prices, customer details and discounts, including senior and PWD, so your invoice data is right from the first day.
We help you compare e-invoicing providers and plan how your DOVA orders and payments feed into the one you pick.
Each business applies for its own Permit to Issue at its BIR district office, then completes BIR's certification. We prepare the checklist and documents with you. You file it.
DOVA is not a BIR-accredited or BIR-certified provider and does not give tax advice. BIR sets the rules and dates and can change them, so confirm them with your bookkeeper or your BIR district office.
09 — Questions
Get started
Thirty minutes, no deck. Walk us through a normal day and we'll tell you which presets fit, what has to be built, and roughly what it costs. We're small, we're local, and we answer our own phone.
Email dovasolutions@gmail.com · Call or text 0966 148 8558